Enterprise

We are entering a new era of AI, one that is fundamentally changing how we relate to and benefit from technology. With the convergence of chat interfaces and large language models you can now ask for what you want in natural language and the technology is smart enough to answer, create it or take action. At Microsoft, this was thought about as having a copilot to help navigate any task and have been building AI-powered copilots into the most used and loved products – making coding more efficient with GitHub, transforming productivity at work with Microsoft 365, redefining search with Bing and Edge and delivering contextual value that works across your apps and PC with Windows. Take the next step to unify these capabilities into a single experience called Microsoft Copilot, your everyday AI companion. Copilot will uniquely incorporate the context and intelligence of the web, your work data and what you are doing in the moment on your PC to provide better assistance – with your privacy and security at the forefront. It will be a simple and seamless experience, available in Windows 11, Microsoft 365, and in our web browser with Edge and Bing. It will work as an app or reveal itself when you need it with a right click. Capabilities will be added continuously and connections to Copilot across to the most-used applications over time in service of the vision to have one experience that works across your whole life. Copilot will begin to roll out in its early form as part of a free update to Windows 11, starting Sept. 26 — and across Bing, Edge, and Microsoft 365 Copilot this fall. Also announcing some exciting new experiences and devices to help you be more productive, spark your creativity, and to meet the everyday needs of people and businesses. New Windows 11 Update delivers over 150 new features, including bringing the power of Copilot to the PC Thrilled to share the next step toward making Windows the destination for the best AI experiences – with a new update that delivers the most personal experience yet coming on Sept. 26. Here’s a look at some of what’s new in the latest update for Windows 11: These experiences, including Copilot in Windows and more will start to become available on Sept. 26 as part of the latest update to Windows 11, version 22H2. Bing and Edge are redefining how we interact with the web Announcing new features in Bing and Edge to supercharge your day powered by the latest models delivering the most advanced capabilities for AI available. You can use Bing Chat today with Microsoft Edge or at bing.com/chat. Features will begin to roll out soon. Transforming work with Microsoft 365 Copilot, Bing Chat Enterprise and Windows In March, we showed you what Microsoft 365 Copilot can do in the apps millions of people use every day across work and life – Word, Excel, PowerPoint, Outlook and Teams – using just your own words. After months of learning alongside customers like Visa, General Motors, KPMG and Lumen Technologies, excited to share that Microsoft 365 Copilot will be generally available for enterprise customers on Nov. 1. Introducing a new, hero experience in Microsoft 365 Copilot: Microsoft 365 Chat. You saw a glimpse of Microsoft 365 Chat in March, then called Business Chat — but rapid advancements over the last few months have taken it to a whole new level. Microsoft 365 Chat combs across your entire universe of data at work, including emails, meetings, chats, documents and more, plus the web. Like an assistant, it has a deep understanding of you, your job, your priorities and your organization. It goes far beyond simple questions and answers to give you a head start on some of your most complex or tedious tasks — whether that’s writing a strategy document, booking a business trip, or catching up on emails. Over the past few years, the pace and volume of work have only increased. On a given workday, the heaviest users search for what they need 18 times, receive over 250 Outlook emails and send or read nearly 150 Teams chats.[1] Teams users globally are in three times more meetings each week than they were in 2020.[2] And on Windows, some people use 11 apps in a single day to get work done. [3] Microsoft 365 Chat tames the complexity, eliminates the drudgery and helps you reclaim time at work. Preview customers can access it today on Microsoft365.com, Teams, or in Bing when signed in with their work account. In the future you’ll be able to access it wherever you see the Copilot icon when signed in with your work account. To empower you at work, new capabilities for Copilot in Outlook is also being introduced, Word, Excel, Loop, OneNote and OneDrive. Bing Chat Enterprise —the first entry point into generative AI for many companies — is getting a few upgrades. And as part of the big Windows 11 update, Windows 365 Switch and Windows 365 Boot will be generally available making it even easier to access your Windows Cloud PC. This will help employees achieve more, while making it easier for IT to deploy, manage and secure. Check out the Microsoft 365 blog to learn more about how Microsoft 365, Bing Chat Enterprise and Windows are transforming the way we work. Unleashing personal productivity and creativity with Designer and Copilot in Microsoft 365 Designer, the newest addition to the family of Microsoft 365 consumer apps, helps you quickly create stunning visuals, social media posts, invitations, and more using cutting-edge AI. Today, we’re showing some powerful new features, many of which will be powered by OpenAI’s Dall.E 3. Generative expand uses AI to extend your image beyond its borders, generative fill adds a new object or background, and generative erase can remove unwanted objects.[4] Dall.E 3 will also soon power the image generation experience in Designer, making it easy to add original, higher quality images to your design in seconds. Integrating Designer into Microsoft 365 Copilot for consumers —

Today, at Microsoft Inspire 2023, announced the next steps in the journey to empower every person on the planet to work in a new AI-powered way. First, significantly expanding Bing to reach new audiences with Bing Chat Enterprise, delivering AI-powered chat for work, and rolling out today in preview, which means that more than 160 million people already have access. Second, to help commercial customers plan, sharing that Microsoft 365 Copilot will be priced at $30 per user, per month for Microsoft 365 E3, E5, Business Standard, and Business Premium customers when broadly available; share more on timing in the coming months. Third, announcing Microsoft Sales Copilot—a role-based copilot for sales professionals to increase productivity and personalize every customer interaction so they can close more deals. Let’s dive in. Introducing Bing Chat Enterprise Employees are looking to use AI tools to help them unlock creativity and productivity at work—70 percent say they would delegate as much work as possible to AI according to our Work Trend Index. But using AI tools that aren’t built for the enterprise inadvertently puts sensitive business data at risk. As organizations adopt AI, they want to be confident that their data is protected. Bing Chat Enterprise gives your organization AI-powered chat for work with commercial data protection. With Bing Chat Enterprise, user and business data are protected and will not leak outside the organization. What goes in—and comes out—remains protected. Chat data is not saved, and Microsoft has no eyes-on access, which means no one can view your data. And, your data is not used to train the models. Whether researching industry insights, analyzing data, or looking for inspiration, Bing Chat Enterprise gives people access to better answers, greater efficiency, and new ways to be creative. Just like Bing Chat, Bing Chat Enterprise is grounded in web data and provides complete, verifiable answers with citations, along with visual answers that include graphs, charts, and images, and is designed in line with our AI principles. Bing Chat Enterprise is rolling out in preview today and is included at no additional cost in Microsoft 365 E3, E5, Business Standard, and Business Premium. And in the future, it will be available as a standalone offering for $5 per user, per month. You can access Bing Chat Enterprise using your work account wherever Bing Chat is supported—Bing.com/chat and the Microsoft Edge sidebar. And, in the future, Bing Chat Enterprise will also be accessible from Windows Copilot. Announcing Microsoft 365 Copilot pricing for commercial customers Bing Chat Enterprise unlocks generative AI for work. And Microsoft 365 Copilot brings a whole new way of working—reasoning over all your business data in the context of your enterprise, including the ability to ask questions and get answers from the web. Microsoft 365 Copilot will be available for commercial customers for $30 per user per month for Microsoft 365 E3, E5, Business Standard, and Business Premium customers when broadly available. Microsoft 365 Copilot is built on Microsoft’s trusted and comprehensive approach to enterprise-grade security, privacy, identity, compliance, and responsible AI—so you know it’s enterprise ready. This means: While some generative AI apps focus on a single capability, like real-time transcription or copywriting, Microsoft 365 Copilot is in a class all of its own. It has all the capabilities of Bing Chat Enterprise, plus so much more. Copilot puts thousands of skills at your command and can reason over all your content and context to take on any task. It’s grounded in your business data in Microsoft Graph—that’s all your emails, calendar, chats, documents, and more. So, Copilot can generate an update from the morning’s meetings, emails, and chat threads to send to the team; get you up to speed on project developments from the last week; or create a SWOT analysis from internal files and data from the web. Microsoft 365 Copilot is incredible on its own, and it’s also integrated into the apps that millions of people use every day. Copilot jump-starts your creativity in Microsoft Word, analyzes data in Excel, designs presentations in PowerPoint, triages your Outlook inbox, summarizes meetings in Microsoft Teams—whether you attended or not—and so much more. In May, there was an expansion of Microsoft 365 Copilot paid Early Access Program to 600 enterprise customers worldwide, including companies like KPMG, Lumen, and Emirates NBD. And customers are seeing the value. Now learning that the more customers use Copilot, the more their enthusiasm for Copilot grows. Soon, no one will want to work without it. Microsoft 365 Copilot: Thousands of skills. All your data. Infinite possibilities. Learn more about your copilot for work. Introducing Microsoft Sales Copilot Also introducing Microsoft Sales Copilot, a new role-based copilot designed to be a seller’s companion and save them time with CRM task automation, identify top sales opportunities with AI-powered real-time insights, and allow sellers to cut the busy work, connect to actionable insights, and close more deals. Sales Copilot can be accessed in the tools where sellers work—whether that’s Outlook, Microsoft Teams, or Microsoft Dynamics 365 Sales—and connects to other CRM systems like Salesforce. It is the first of new class of role-based copilots with domain-specific expertise that will supercharge employee productivity across every role and function. New AI capabilities across Microsoft 365 Continuing to innovate across Microsoft 365 with new AI-powered capabilities to empower people wherever and however they work to be productive and engaged in new ways. Copilot in Microsoft Teams Phone will quickly generate summaries of phone conversations, capture action items, and answer your questions about your phone calls. When summarizing calls, Copilot will highlight key points, such as names, dates, and numbers, and can also recommend next steps based on the discussion. By automating these tasks, Copilot helps you stay focused and engaged during calls. These copilot capabilities are available on calls with other Teams users, or when making calls from your Teams Phone number. Copilot in Teams chat helps you quickly get up-to-speed and synthesize key information across all your Teams chat threads. Using natural language, you can ask Copilot questions about your chats and get a summary of key decisions. Copilot efficiently summarizes and recaps